Return & Refund Policy

Thank you for shopping with WISHOLY.SHOP. We value your trust and strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, we’re here to help.

30-Day Return Policy

- You have 30 calendar days from the date of delivery to return eligible items for a refund or exchange.

- To qualify for a return, items must be:

. Unused and in the same condition as received

. In the original packaging

How to Initiate a Return

1. Contact us at 📩 contact@wisholy.shop with your order number, the item(s) you wish to return, and the reason for the return.

2. Our customer service team will review your request and provide a return authorization with step-by-step instructions.

Return Shipping

- Customers are responsible for return shipping costs, unless the return is due to:

. A mistake on our part

. A defective or damaged product

. We recommend using a trackable shipping service to ensure your return is received safely.

Refund Processing

. Once your return is received and inspected, we’ll notify you by email regarding the approval or rejection of your refund.

. If approved, the refund will be issued to your original payment method.

. Please allow several business days for processing, depending on your payment provider.

Exchanges

. To exchange an item, please follow the return process above.

. Once your return is approved, place a new order for the replacement item.

. Exchanges are handled as a new transaction.

Damaged or Defective Items

. If you receive a damaged or defective product, contact us immediately at 📩 contact@wisholy.shop.

. We will provide instructions and arrange for a replacement or full refund at no extra cost.

Contact Information

For questions about our Return & Refund Policy, please contact us at:
📩 contact@wisholy.shop

Policy Updates

WISHOLY.SHOP reserves the right to update or modify this Return & Refund Policy at any time. Updates will take effect immediately upon posting to our website.

Thank you for choosing WISHOLY.SHOP. We appreciate your trust in our products and are committed to delivering excellent customer service.